Beat the Phishers before they Hook into you

Sage advice prepared by the Montagu Community Police Forum

What is phishing? In a nutshell, it is a technique used to gain personal information for purposes of identity theft (almost like fishing), using fraudulent e-mail messages that appear to come from legitimate business as ‘bait’.

These authentic-looking messages are designed to fool recipients into divulging personal data, such as account numbers and passwords or credit card numbers.

Most messages imply a sense of urgency or an immediate risk to bank accounts or credit cards if you fail to answer, in order to increase the chances of a response. Sometimes special offers and prizes may also be promoted as incentives.

The scammers have become better impostors, incorporating phrasing and wording into the e-mail that the bank’s customers would be familiar with from previous authentic advisories. These hoax e-mails containing every single psychological ploy - from shocking, luring, scaring and threatening, are used by scam artists to get their potential victims to fall in line.

Under no circumstances should you click on the link provided in the e-mail, as you will be taken to a phoney scam site or possibly a pop-up window that resembles the bank’s official website.

Always remember: No bank will ever send you unsolicited e-mails asking for confidential information such as your password, PIN, access code, credit card and account numbers.

No bank will ever ask you to validate or restore your account access through e-mail or pop-up windows.

Helpful Hints on how to safeguard your self against internet fraud: Keep your access information secure (account number, user number, and all PIN numbers and passwords). Ensure that you see a lock icon either at the top of the internet browser window or at the bottom - depending on your browser. Install - and regularly update - the latest anti-virus software. Change your PIN number and password regularly.

Stay safe




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